Service Manager Needed

For over 50 years, Jerry’s Towing has been western Wisconsin’s premier towing and recovery operator. Founded on the idea of serving and helping people, we’ve earned a reputation for our service, responsiveness, and capabilities.

Currently, we are seeking a highly-motivated individual to join our team as Service Manager. The responsibilities of this position will include but is not limited to:

• Coordinate and manage orders by estimating and scheduling jobs
• Communicate with customers to determine job needs and status
• Prepare reports, estimates, and forecasts to maximize and grow profit margins
• Oversee and improve work order processes
• Assist shop in diagnosis
• Follow-up on customer experience
• Other tasks as assigned my management team and/or Owner


• Heavy-duty truck and trailer repair knowledge required
• Constantly operate office equipment (computer, multi-line phone, fax, etc.)
• Ability to multitask
• Excellent customer service skills
• Detail oriented
• Must be able to sit, stand, and move around office/shop
• CDL Class A Preferred

Education and Experience: Years of Experience: 2+ Years

To apply visit our Contact page and download the application: CLICK HERE